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Chester Station
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The Ticket Office | Victorian Engineering |
Train leaving for Holyhead | Train arriving from Liverpool |
Thomas Brassey
Thomas Brassey 1805 - 2005 Bicentenary
Thomas Brassey was born just outside Chester in 1805. He was the foremost railway contractor of the 19th century and at one time employed over 85,000 workers. He built Chester Station in 1848 and also the railway lines from Chester to Crewe, Holyhead, Birkenhead and Shrewsbury. Thomas had an international reputation and examples of his work are to be seen throughout the world. In Chester Thomas Brassey's name is recalled in Brassey Street and in Thomas Brassey Court (off Lightfoot Street). There is a bust of Thomas Brassey in the St. Erasmus Chapel in Chester Cathedral. And also in the Grosvenor Museum.
Bust of Thomas Brassey in the Grosvenor Museum
Thomas Brassey memorial in Chester Cathedral
The Queens Hotel is located outside Chester Station.
The Best Western Queen HotelCity Road
Chester
CH1 3AH
Tel : 01244 350100
Fax : 01244 318483
Close to Chester Station
Click here for location
More Information on the Queen Hotel
Hotel Review by Tripadviser.com
Distance from the Cross : 1/2 Mile
This Hotel is located opposite Chester Train Station.
15 minutes walk into the City Centre.
http://www.feathers.uk.com/queen
Chester
CH1 3AH
Tel : 01244 350100
Fax : 01244 318483
Close to Chester Station
Click here for location
More Information on the Queen Hotel
Hotel Review by Tripadviser.com
Distance from the Cross : 1/2 Mile
This Hotel is located opposite Chester Train Station.
15 minutes walk into the City Centre.
http://www.feathers.uk.com/queen
There is a Black Cab taxi rank outside Chester Railway Station on the left in front of Queens Hotel.
Click on the picture for more information in Chester Taxis >>>
There is a Rail Link Bus Service to the City Centre (10 Minutes Walk) operating from outside the station entrance.
There are street maps available to purchase from vending machines at the Entrance to Chester Railway Station
The Platforms
Platform 1
Platform 2
Platform 3a / 3 / 3b
Platform 4a / 4b
Platform 5
Platform 6
Platform 7 / 7a / 7b
Mersey Rail Operate trains to Liverpool Central every 30 minutes 15 and 45 on the hour 6am - 11:45pm approx.
Click here for more information from Mersey Rail.
Car Parking
Chester Station has two pay and display car parks. East and West Car Parks located at either end of the road outside.
Click for more information about parking at Chester Station
Chester Station Live Departure Board >>>
Guesthouses within a few minutes walk of the Station
Aplas Guest House  |
106 Brook Street
| More Information from Cheshire County Council >>>
|
Lloyds Guest House  | Lloyds Guest HouseChester CH1 3DU Tel 01244 325 838 lloydsofchesterhotel@hotmail.co.uk |
The Ormonde  | The OrmondeChester Tel 01244 328816 CH1 3DU | This guest house is located just outside the city centre of Chester near Chester Railway Station. The city centre is a 10 minute walk down Brook Street past the shops over the Cow Lane Bridge. And into Frodsham Street.Railway Station Chester Railway Station 0.1 miles (0.2 km) |
Backpackers Hostel 15 Minutes Walk from the Station
Chester Station Facilities
Service Details
Staffing Hours Monday-Sunday 24 hours
CCTV No
Ticket Office Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Customer Service No
Customer Service - Primary Phone Number 0845 6061 660
Left Luggage No
Left Luggage - Note Due to security reasons all left luggage facilities have been withdrawn.
Lost Property Yes
British Transport Police Office Monday-Saturday 08:00-22:00
First Aid Centre Monday-Friday 09:00-17:00
Sunday 09:00-17:00
Ticketing
Service Details
Telesales Monday-Friday 05:30-00:00
Saturday 05:30-23:30
Sunday 07:30-00:00
Telesales - Note Telesales can be collected quoting a valid reference number.
Ticket Collection Yes
Ticket Collection - Note During ticket office hours.
Central Reservation Monday-Friday 09:00-00:00
Saturday 05:30-23:00
Sunday 07:30-00:00
Ticket Machines Yes
Ticket Machines - Note Tickets for immediate travel only. Cash and card payments are accepted by these machines.
Through Tickets Click here for Through Tickets information
Penalty Fares No
Ticket On Departure
Service Details
Machine Locations There are two ticket machines on the main concourse situated either side of the ATM machines. Please note that these machines are not Fast Ticket Machines and can only issue tickets for immediate travel only. Any tickets bought over the phone or via the internet will have to be collected from the ticket office by quoting a valid reference number.
Operated By Arriva Trains Wales.
Machine Types Scheidt Bachmann.
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Station Accessibility Click here for station accessibility information
Station Facilities
Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note There are seats and benches sited at various locations on the station.
Waiting Rooms No
Women-Only Waiting Room No
Meeting Point No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note Buffet located opposite the ticket sales office and also on platform 4A.
Showers No
Pay Phone Yes
Pay Phone - Note Telephones are available on the station concourse and on platform 4A.
Post Box Yes
Post Box - Note On the Station concourse by platform 3
Tourist Information Office No
Tourist Information Office - Note The nearest Tourist Information is located in Chester City Centre
ATM Machine Yes
ATM Machine - Note Located on the main concourse.
Bureau de Change No
Bureau de Change - Note Although there is no Bureau de change, Euros and Travellers cheques will be accepted at the ticket office.
Shops Yes
Shops - Note Newsagents Located just inside the station entrance.
Public WiFi Not yet supplied
Web Kiosk No
Customer Information System No
Help Point No
Information Kiosk Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Toilet Facilities Note 24 Hr Ladies and Gentleman's toilets are situated on Platforms 4A and 7A
Men's Toilets Monday-Sunday 07:00-20:00
Women's Toilets Monday-Sunday 07:00-20:00
Wheelchair-accessible Toilets Monday-Sunday 07:00-20:00
Baby Changing Yes
Baby Changing - Note Baby changing facilities are available by request of a key from the Station Manager.
Station Accessibility
Service Details
Customer Help Points No
Is information about disabled facilities available in different formats? No
Hearing Loop Yes
Accessible Announcements Yes
Accessible Departure Boards Yes
Accessible Departure Boards - Note Concourse and platforms 3 -7b
Accessible Ticket Machines Yes
Accessible Booking Office Counter Yes
Ramp for Train Access Yes
Accessible Taxis Yes
Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
All Public Doors Wide Enough for Wheelchairs Yes
Impaired Mobility Set-Down / Pick-Up Points Yes
Disabled Parking Yes
Accessible Car Park Equipment Yes
Wheelchairs Available No
Helpline No
Tactile Platform Edges Yes
Staff Help Available Monday-Saturday 06:00-23:30
Sunday 07:30-23:30
Accessibility from Booking Office
Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts Level Access Fixed Ramp
Platform 1 Yes Yes 0 0 0 No No Notes
Platform 2 Yes Yes 0 0 0 No No Notes
Platform 3 Yes Yes 0 0 0 No No Notes
Platform 4 Yes Yes 0 44 2 No No Notes
Platform 5 Yes Yes 0 44 2 No No Notes
Platform 6 Yes Yes 0 44 2 No No Notes
Platform 7 Yes Yes 0 44 2 No No Notes
Interchange
Service Details
Minimum Connection Time (mins) 10
Rail Replacement Services Contact Customer Services for details
Cycle Storage 56 spaces in wheel racks, some sheltered.
Cycle Storage Location in the concourse
Cycle Storage Note Cycle Storage is located behind the buffet on the main concourse.
Car Park Monday-Sunday 24 hours
Car Park - Note There are Two car parks. One on the East and one on the West side of the station.
Arriva Trains no longer maintain the car parks and any enquiries should be directed to NCP on the phone number listed.
Car Park - Primary Phone Number 0870 606 7050
Number of Parking Spaces 206
Parking Charges £2.50 per 24 Hrs if travelling on the train. £4.00 per 24Hrs if not.
Car Park Operator NCP
Taxi Rank Yes
Taxi Rank - Note Outside the station front
TrainTaxi Cab firms serving this station
Bus Services Not yet supplied
Bus Services - Note There is a Free Bus Sevice for customers with a Valid rail ticket which runs from directly outside the station to Chester town centre. This service operates Mon to Sat from 07:00 to 19:00
Metro Services Not yet supplied
Local Transport Link Plan your journey to and from the station with Traveline
Airport No
Port No
Car Hire Not yet supplied
Cycle Hire No
Chester Station Facilities
Service Details
Staffing Hours Monday-Sunday 24 hours
CCTV No
Ticket Office Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Customer Service No
Customer Service - Primary Phone Number 0845 6061 660
Left Luggage No
Left Luggage - Note Due to security reasons all left luggage facilities have been withdrawn.
Lost Property Yes
British Transport Police Office Monday-Saturday 08:00-22:00
First Aid Centre Monday-Friday 09:00-17:00
Sunday 09:00-17:00
Ticketing
Service Details
Telesales Monday-Friday 05:30-00:00
Saturday 05:30-23:30
Sunday 07:30-00:00
Telesales - Note Telesales can be collected quoting a valid reference number.
Ticket Collection Yes
Ticket Collection - Note During ticket office hours.
Central Reservation Monday-Friday 09:00-00:00
Saturday 05:30-23:00
Sunday 07:30-00:00
Ticket Machines Yes
Ticket Machines - Note Tickets for immediate travel only. Cash and card payments are accepted by these machines.
Through Tickets Click here for Through Tickets information
Penalty Fares No
Ticket On Departure
Service Details
Machine Locations There are two ticket machines on the main concourse situated either side of the ATM machines. Please note that these machines are not Fast Ticket Machines and can only issue tickets for immediate travel only. Any tickets bought over the phone or via the internet will have to be collected from the ticket office by quoting a valid reference number.
Operated By Arriva Trains Wales.
Machine Types Scheidt Bachmann.
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Station Accessibility Click here for station accessibility information
Station Facilities
Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note There are seats and benches sited at various locations on the station.
Waiting Rooms No
Women-Only Waiting Room No
Meeting Point No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note Buffet located opposite the ticket sales office and also on platform 4A.
Showers No
Pay Phone Yes
Pay Phone - Note Telephones are available on the station concourse and on platform 4A.
Post Box Yes
Post Box - Note On the Station concourse by platform 3
Tourist Information Office No
Tourist Information Office - Note The nearest Tourist Information is located in Chester City Centre
ATM Machine Yes
ATM Machine - Note Located on the main concourse.
Bureau de Change No
Bureau de Change - Note Although there is no Bureau de change, Euros and Travellers cheques will be accepted at the ticket office.
Shops Yes
Shops - Note Newsagents Located just inside the station entrance.
Public WiFi Not yet supplied
Web Kiosk No
Customer Information System No
Help Point No
Information Kiosk Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Toilet Facilities Note 24 Hr Ladies and Gentleman's toilets are situated on Platforms 4A and 7A
Men's Toilets Monday-Sunday 07:00-20:00
Women's Toilets Monday-Sunday 07:00-20:00
Wheelchair-accessible Toilets Monday-Sunday 07:00-20:00
Baby Changing Yes
Baby Changing - Note Baby changing facilities are available by request of a key from the Station Manager.
Station Accessibility
Service Details
Customer Help Points No
Is information about disabled facilities available in different formats? No
Hearing Loop Yes
Accessible Announcements Yes
Accessible Departure Boards Yes
Accessible Departure Boards - Note Concourse and platforms 3 -7b
Accessible Ticket Machines Yes
Accessible Booking Office Counter Yes
Ramp for Train Access Yes
Accessible Taxis Yes
Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
All Public Doors Wide Enough for Wheelchairs Yes
Impaired Mobility Set-Down / Pick-Up Points Yes
Disabled Parking Yes
Accessible Car Park Equipment Yes
Wheelchairs Available No
Helpline No
Tactile Platform Edges Yes
Staff Help Available Monday-Saturday 06:00-23:30
Sunday 07:30-23:30
Accessibility from Booking Office
Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts Level Access Fixed Ramp
Platform 1 Yes Yes 0 0 0 No No Notes
Platform 2 Yes Yes 0 0 0 No No Notes
Platform 3 Yes Yes 0 0 0 No No Notes
Platform 4 Yes Yes 0 44 2 No No Notes
Platform 5 Yes Yes 0 44 2 No No Notes
Platform 6 Yes Yes 0 44 2 No No Notes
Platform 7 Yes Yes 0 44 2 No No Notes
Interchange
Service Details
Minimum Connection Time (mins) 10
Rail Replacement Services Contact Customer Services for details
Cycle Storage 56 spaces in wheel racks, some sheltered.
Cycle Storage Location in the concourse
Cycle Storage Note Cycle Storage is located behind the buffet on the main concourse.
Car Park Monday-Sunday 24 hours
Car Park - Note There are Two car parks. One on the East and one on the West side of the station.
Arriva Trains no longer maintain the car parks and any enquiries should be directed to NCP on the phone number listed.
Car Park - Primary Phone Number 0870 606 7050
Number of Parking Spaces 206
Parking Charges £2.50 per 24 Hrs if travelling on the train. £4.00 per 24Hrs if not.
Car Park Operator NCP
Taxi Rank Yes
Taxi Rank - Note Outside the station front
TrainTaxi Cab firms serving this station
Bus Services Not yet supplied
Bus Services - Note There is a Free Bus Sevice for customers with a Valid rail ticket which runs from directly outside the station to Chester town centre. This service operates Mon to Sat from 07:00 to 19:00
Metro Services Not yet supplied
Local Transport Link Plan your journey to and from the station with Traveline
Airport No
Port No
Car Hire Not yet supplied
Cycle Hire No
Service Details
Staffing Hours Monday-Sunday 24 hours
CCTV No
Ticket Office Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Customer Service No
Customer Service - Primary Phone Number 0845 6061 660
Left Luggage No
Left Luggage - Note Due to security reasons all left luggage facilities have been withdrawn.
Lost Property Yes
British Transport Police Office Monday-Saturday 08:00-22:00
First Aid Centre Monday-Friday 09:00-17:00
Sunday 09:00-17:00
Ticketing
Service Details
Telesales Monday-Friday 05:30-00:00
Saturday 05:30-23:30
Sunday 07:30-00:00
Telesales - Note Telesales can be collected quoting a valid reference number.
Ticket Collection Yes
Ticket Collection - Note During ticket office hours.
Central Reservation Monday-Friday 09:00-00:00
Saturday 05:30-23:00
Sunday 07:30-00:00
Ticket Machines Yes
Ticket Machines - Note Tickets for immediate travel only. Cash and card payments are accepted by these machines.
Through Tickets Click here for Through Tickets information
Penalty Fares No
Ticket On Departure
Service Details
Machine Locations There are two ticket machines on the main concourse situated either side of the ATM machines. Please note that these machines are not Fast Ticket Machines and can only issue tickets for immediate travel only. Any tickets bought over the phone or via the internet will have to be collected from the ticket office by quoting a valid reference number.
Operated By Arriva Trains Wales.
Machine Types Scheidt Bachmann.
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Station Accessibility Click here for station accessibility information
Station Facilities
Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note There are seats and benches sited at various locations on the station.
Waiting Rooms No
Women-Only Waiting Room No
Meeting Point No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note Buffet located opposite the ticket sales office and also on platform 4A.
Showers No
Pay Phone Yes
Pay Phone - Note Telephones are available on the station concourse and on platform 4A.
Post Box Yes
Post Box - Note On the Station concourse by platform 3
Tourist Information Office No
Tourist Information Office - Note The nearest Tourist Information is located in Chester City Centre
ATM Machine Yes
ATM Machine - Note Located on the main concourse.
Bureau de Change No
Bureau de Change - Note Although there is no Bureau de change, Euros and Travellers cheques will be accepted at the ticket office.
Shops Yes
Shops - Note Newsagents Located just inside the station entrance.
Public WiFi Not yet supplied
Web Kiosk No
Customer Information System No
Help Point No
Information Kiosk Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Toilet Facilities Note 24 Hr Ladies and Gentleman's toilets are situated on Platforms 4A and 7A
Men's Toilets Monday-Sunday 07:00-20:00
Women's Toilets Monday-Sunday 07:00-20:00
Wheelchair-accessible Toilets Monday-Sunday 07:00-20:00
Baby Changing Yes
Baby Changing - Note Baby changing facilities are available by request of a key from the Station Manager.
Station Accessibility
Service Details
Customer Help Points No
Is information about disabled facilities available in different formats? No
Hearing Loop Yes
Accessible Announcements Yes
Accessible Departure Boards Yes
Accessible Departure Boards - Note Concourse and platforms 3 -7b
Accessible Ticket Machines Yes
Accessible Booking Office Counter Yes
Ramp for Train Access Yes
Accessible Taxis Yes
Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
All Public Doors Wide Enough for Wheelchairs Yes
Impaired Mobility Set-Down / Pick-Up Points Yes
Disabled Parking Yes
Accessible Car Park Equipment Yes
Wheelchairs Available No
Helpline No
Tactile Platform Edges Yes
Staff Help Available Monday-Saturday 06:00-23:30
Sunday 07:30-23:30
Accessibility from Booking Office
Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts Level Access Fixed Ramp
Platform 1 Yes Yes 0 0 0 No No Notes
Platform 2 Yes Yes 0 0 0 No No Notes
Platform 3 Yes Yes 0 0 0 No No Notes
Platform 4 Yes Yes 0 44 2 No No Notes
Platform 5 Yes Yes 0 44 2 No No Notes
Platform 6 Yes Yes 0 44 2 No No Notes
Platform 7 Yes Yes 0 44 2 No No Notes
Interchange
Service Details
Minimum Connection Time (mins) 10
Rail Replacement Services Contact Customer Services for details
Cycle Storage 56 spaces in wheel racks, some sheltered.
Cycle Storage Location in the concourse
Cycle Storage Note Cycle Storage is located behind the buffet on the main concourse.
Car Park Monday-Sunday 24 hours
Car Park - Note There are Two car parks. One on the East and one on the West side of the station.
Arriva Trains no longer maintain the car parks and any enquiries should be directed to NCP on the phone number listed.
Car Park - Primary Phone Number 0870 606 7050
Number of Parking Spaces 206
Parking Charges £2.50 per 24 Hrs if travelling on the train. £4.00 per 24Hrs if not.
Car Park Operator NCP
Taxi Rank Yes
Taxi Rank - Note Outside the station front
TrainTaxi Cab firms serving this station
Bus Services Not yet supplied
Bus Services - Note There is a Free Bus Sevice for customers with a Valid rail ticket which runs from directly outside the station to Chester town centre. This service operates Mon to Sat from 07:00 to 19:00
Metro Services Not yet supplied
Local Transport Link Plan your journey to and from the station with Traveline
Airport No
Port No
Car Hire Not yet supplied
Cycle Hire No
Donations 