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Chester Station (Code CTR)
City Road
Chester
CH1 3NS
No Direct Number please use Switchboard 0845 6061 660
Station Managed by Arriva Trains Wales
www.arrivatrainswales.co.uk/stations/CTR/
Station Open Monday-Friday 22 Hours, Closed for cleaning 1am - 3am
Waiting Rooms are available
Station closes 12 Midnight at Weekends
When the station is closed the gates are locked at the front
Ticket Office Open Monday-Friday 05:45 to 23:00 Saturday 06:30 to 22:30 Sunday 07:30 to 22:00
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Chester Station is the main railway station in Chester. It is located on City Road 10 minutes walk into the city.
Avis Car Hire is less than one minutes walk away if you turn right as you come out of the station and head from Brook Street. Chester Station is owned and maintained by Arriva Trains Wales.
Chester Railway Station Improvements
Work has recently been completed on installing new display boards, a new ticket office, new automatic ticket machines and barriers. And also a new Costa Coffee outlet.
City Rail Link Bus Service
From Chester Station to
Frodsham Street (City Centre)
From 21 November 2011 the City Rail Link bus contract comes to an end and will be replaced by a commercial service operated by Aintree Coachline charging £1 each way for adults.
On the new service up to two children will be able to travel free if travelling with an adult, otherwise the fare will be 65p. Free or reduced fare travel will be available for those customers who are eligible and have valid concessionary travel.
Awaiting new timetable
Rail Link Bus Service Drop Off Point is at the Start of Frodsham Street in Chester City Centre main shopping area.
Chester Zoo Shuttle Bus
The Shuttle Mini Bus running from the front of Chester Railway Station to Chester Zoo is not running in 2011.
Black Cab Taxi Rank just outside the station. Well stocked with Taxis.
Chester Station Shops
William Hill Betting Shop
williamhill.com

Flower Seller
Costa Coffee @ Chester Station
Run by Caterleisure Service LTD
CH1 3DR 01244 311 116
W. H. Smiths
The Ticket Office
 | Victorian Engineering
| Train leaving for Holyhead
| Train arriving from Liverpool
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Thomas Brassey
Thomas Brassey 1805 - 2005 Bicentenary
Thomas Brassey was born just outside Chester in 1805. He was the foremost railway contractor of the 19th century
and at one time employed over 85,000 workers. He built Chester Station in 1848 and also the railway lines from Chester
to Crewe, Holyhead, Birkenhead and Shrewsbury. Thomas had an international reputation and examples of his work are to be seen throughout the world. In Chester Thomas Brassey's name is recalled in Brassey Street and in Thomas Brassey Court
(off Lightfoot Street). There is a bust of Thomas Brassey in the St. Erasmus Chapel in Chester Cathedral. And also in
the Grosvenor Museum.
Bust of Thomas Brassey in the Grosvenor Museum
Thomas Brassey memorial in Chester Cathedral
Cycle Storage behind the ticket office
There is a Black Cab taxi rank outside Chester Railway Station on the left in front of Queens Hotel.
Click on the picture for more information in Chester Taxis >>>
There are street maps available to purchase from vending machines at the Entrance to Chester Railway Station
The Platforms
Platform 1 for Crewe
Platform 2 for Birmingham
Platform 3a / 3 / 3b for Holyhead Llandudno and North Wales
Platform 4a / 4b for London and Manchester
Platform 5 for Manchester via Stockport
Platform 6 for Manchester via Stockport
Platform 7 / 7a / 7b for Liverpool
Mersey Rail Operate trains to Liverpool Central every 30 minutes 15 and 45 on the hour 6am - 11:45pm approx.
Click here for more information from Mersey Rail.
Car Parking
Chester Station has two pay and display car parks. East and West Car Parks located at either end of the road outside.
Click for more information about parking at Chester Station.
Chester Station Live Departure Board >>>
Hotels within a few minutes walk of the station
Lloyds of Chester  |
Lloyds of ChesterLloyds Of Chester Hotel Brook Street Chester Cheshire CH1 3DU
Tel 01244 325 838 Fax 01244 317 491 Email info@lloydsofchesterhotel.co.uk
Web www.lloydsofchesterhotel.co.uk
| Welcome to Lloyds of Chester Hotel, a boutique family owned and run hotel, conveniently located near the train station in the heart of the historic city of Chester.
We believe in the personal touch and as Lloyds has been owned by the same family for over twenty years we have plenty of experience and knowledge of Chester and the surrounding area that we will be only too happy to share with you.
At Lloyds our philosophy is simple we provide a high standard of service and accommodation at an affordable price in a city centre location.
Rooms from £40
Click here for the Lloyds Guest House Information Leaflet
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Cost  Opposite Chester Railway Station
| The Best Western Queen HotelCity Road Chester CH1 3AH Tel : 01244 305 000 Fax : 01244 318 483 Email : queenhotel@bestwestern.co.uk
The Queen hotel has enjoyed a multi-million pound transformation, making it one of the finest 4 star hotels in the North of England.
Leave the M53 at A56 Junction. Go straight on at Hoole roundabout turn left at the main traffic lights heading for Chester Railway Station. Straight over the mini roundabout facing the station you will find access to our Hotel Car Park. If approaching from any other route then follow signs for Chester Railway Station.
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Own Car Park £6 24 Hours
128 Bedrooms
Hotel Review by Tripadviser.com Opposite Chester Railway Station
Click here for location
More Information on the Queen Hotel
Queen Hotel Restaurant Review by Onion Ring
The Queen Hotel located directly across from the main line Chester Railway Station opened on the 21st April 1860 costing 29 000.00 built in the Italian style upon a beautiful piece of ground with sumptuous furnishings a beautiful garden and offering the quietest and most spacious first class Hotel in Chester 21st July 1860 . This prestigious hotel has had many celebrities and dignitaries through its doors including Charles Dickens Lilly Langtry and Cecil Rhodes who it is thought made his plans for Rhodesia whilst taking his walks through the gardens The Feathers Group acquired the Queen Hotel in March 2003 and through a multi million pound refurbishment have restored it to its former glory. Through the combination of modern first class services and wonderful newly created and enhanced facilities throughout we can guarantee from the moment you arrive a quite wonderful experience in the true tradition of this grand marque hotel. Welcome to the Roman City of Chester this l
* Italian themed Bacchus Restaurant overlooking the Italian terrace and gardens promises to be a dining experience to remember with an extensive al a carte menu.
* The Albert Lodge provides a relaxing environment to watch the world go by whilst enjoying a light snack from the Brasserie menu or a Queen Afternoon Tea.
* The Waiting Room Bar and Brasserie with plasma screen T.V. and great music creating an atmosphere that will guarantee a fun relaxed visit. Inexpensive bar snacks and a wide selection of cold beers and wines.
Distance from the Cross : 1/2 Mile This Hotel is located opposite Chester Train Station. 15 Minutes walk into the City Centre. http://www.feathers.uk.com/queen
Rooms from £56
Click on the Buttons Below to Book On-Line

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Guesthouses within a few minutes walk of the Station
The Ormonde

| The Ormonde126 Brook Street Chester01244 328 816
CH1 3DU | 3 Minutes Walk from Chester Railway Station
This guest house is located just outside the city centre of Chester near Chester Railway Station.
The city centre is a 10 minute walk down Brook Street past the shops over the Cow Lane Bridge. And into Frodsham Street.
Railway Station Chester Railway Station 0.1 miles (0.2 km) Motorway M53 Junction 12 1.7 miles (2.8 km) Airport Liverpool John Lennon 9.5 miles (15.3 km) Near Chester Railway Station |
Hostels
 The Bunkroom Chester

| The Bunkroom Chester
The Bunkroom,106 Brook Street Chester CH1 3DU
Less than five minutes walk from Chester Railway Station
01244 324 524
Mobile 07435 782294
admin@thebunkroom.co.uk
www.thebunkroom.co.uk
The Bunkroom in Chester is a small independent hostel located only 2 minutes walk from the train station and 4 minutes walk from Chester city centre.
Beautifully presented in a 120 year old Georgian town house with a mix of old world charm and very modern facilities, The Bunkroom hostel sleeps a total of 34 in large spacious rooms of 2, 3, 4 and one room of 6 .
Facilities include en-suite bathrooms, quality linen and duvets, free tea and coffee, free WI-FI, excellent self catering facilities, residents bar and lounge and an outdoor garden with BBQ facilities.
Being right next to Chester city centre, our hostel is surrounded by cafes, pubs and shops, making this the perfect location for all visitors, backpackers, groups and families to explore this vibrant city and the whole area of outstanding history and beauty.
Shared Dorms from £17 per night
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Chester Station Facilities
CCTV No
Ticket Office Open Mon - Sat 5:30-00:30 Sun 7:30-00:00
Reservation Hours Mon - Sat 5:30-03:30
Sun 7:30 - 00:00
Customer Service No Tel 0845 6061 660
Left Luggage No (Please use Chester Backpackers Hostel)
Lost Property Yes
British Transport Police Office Mon - Sat 8:00-22:00
First Aid Centre Mon - Fri 9:00-17:00 Sun 9:00-17:00
Ticketing Service Details
Telesales Mon - Fri 5:30-00:00 Sat 5:30-23:30 Sun 7:30-00:00
Telesales - Note Telesales can be collected quoting a valid reference number
Ticket Collection Yes
Ticket Collection - Note During ticket office hours
Central Reservation Mon - Fri 9:00-00:00 Sat 5:30-23:00 Sun 7:30-00:00
Ticket Machines Yes
Ticket Machines - Note Tickets for immediate travel only. Cash and card payments are accepted by these machines.
Through Tickets Click here for Through Tickets information
Penalty Fares No
Ticket On Departure
Service Details
Machine Locations There are two ticket machines on the main concourse situated either side of the ATM machines. Please note that these machines are not Fast Ticket Machines and can only issue tickets for immediate travel only. Any tickets bought over the phone or via the internet will have to be collected from the ticket office by quoting a valid reference number.
Operated By Arriva Trains Wales.
Machine Types Scheidt Bachmann.
Reservation Hours Monday-Saturday 05:30-03:30
Sunday 07:30-00:00
Station Accessibility Click here for station accessibility information
Station Facilities
Service Details
First Class Lounge No
Seating Area Yes
Seating Area - Note There are seats and benches sited at various locations on the station.
Waiting Rooms Yes
Women-Only Waiting Room No
Meeting Point No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note Buffet located opposite the ticket sales office and also on platform 4A.
Showers No
Pay Phone Yes
Pay Phone - Note Telephones are available on the station concourse and on platform 4A.
Post Box Yes
Post Box - Note On the Station concourse by platform 3
Tourist Information Office No
Tourist Information Office - Note The nearest Tourist Information is located in Chester City Centre
ATM Machine Yes
ATM Machine - Note Located on the main concourse.
Bureau de Change No
Bureau de Change - Note Although there is no Bureau de change, Euros and Travellers cheques will be accepted at the ticket office.
Shops Yes
Shops - Note Newsagents Located just inside the station entrance.
Public Wi-Fi Not yet supplied
Web Kiosk No
Customer Information System No
Help Point No
Information Kiosk Monday-Saturday 05:30-00:30
Sunday 07:30-00:00
Toilet Facilities Note 24 Hr Ladies and Gentleman's toilets are situated on Platforms 4A and 7A
Men's Toilets Monday-Sunday 07:00-20:00
Women's Toilets Monday-Sunday 07:00-20:00
Wheelchair-accessible Toilets Monday-Sunday 07:00-20:00
Baby Changing Yes
Baby Changing - Note Baby changing facilities are available by request of a key from the Station Manager.
Station Accessibility
Service Details
Customer Help Points No
Is information about disabled facilities available in different formats? No
Hearing Loop Yes
Accessible Announcements Yes
Accessible Departure Boards Yes
Accessible Departure Boards - Note Concourse and platforms 3 -7b
Accessible Ticket Machines Yes
Accessible Booking Office Counter Yes
Ramp for Train Access Yes
Accessible Taxis Yes
Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
All Public Doors Wide Enough for Wheelchairs Yes
Impaired Mobility Set-Down / Pick-Up Points Yes
Disabled Parking Yes
Accessible Car Park Equipment Yes
Wheelchairs Available No
Helpline No
Tactile Platform Edges Yes
Staff Help Available Monday-Saturday 06:00-23:30
Sunday 07:30-23:30
Accessibility from Booking Office
Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts Level Access Fixed Ramp
Platform 1 Yes Yes 0 0 0 No No Notes
Platform 2 Yes Yes 0 0 0 No No Notes
Platform 3 Yes Yes 0 0 0 No No Notes
Platform 4 Yes Yes 0 44 2 No No Notes
Platform 5 Yes Yes 0 44 2 No No Notes
Platform 6 Yes Yes 0 44 2 No No Notes
Platform 7 Yes Yes 0 44 2 No No Notes
Interchange
Service Details
Minimum Connection Time (Minutes) 10
Rail Replacement Services Contact Customer Services for details
Cycle Storage 56 spaces in wheel racks, some sheltered.
Cycle Storage Location in the concourse
Cycle Storage Note Cycle Storage is located behind the buffet on the main concourse.
Car Park Monday-Sunday 24 hours
Car Park - Note There are Two car parks. One on the East and one on the West side of the station.
Arriva Trains no longer maintain the car parks and any enquiries should be directed to NCP on the phone number listed.
Car Park - Primary Phone Number 0870 606 7050
Number of Parking Spaces 206
Parking Charges £2.50 per 24 Hrs if travelling on the train. £4.00 per 24Hrs if not.
Car Park Operator NCP
Taxi Rank Yes
Taxi Rank - Note Outside the station front
TrainTaxi Cab firms serving this station
Bus Services Not yet supplied
Bus Services - Note There is a Free Bus Service for customers with a Valid rail ticket which runs from directly outside the station to Chester town centre. This service operates Mon to Sat from 07:00 to 19:00
Metro Services Not yet supplied
Local Transport Link Plan your journey to and from the station with Traveline
Airport No
Port No
Car Hire Not yet supplied
Cycle Hire No
Rail Tours
Click here for More Information
Lost Property
Pleaes Phone 0845 6061 660
External Links
http://www.chesterrenaissance.co.uk/railands.htm
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